SylviaZhou
Forward Deployed Engineer who turns complex enterprise requirements into production-ready AI systems—from memory-augmented chatbots to multi-model inference routers.
Experience
H60 Consulting
CurrentAI Engineer
- Led end-to-end AI chatbot deployment for a top global airline, including production rollout and stakeholder alignment
- Architected a persistent memory layer and citation pipeline to ensure traceable, context-aware responses
- Developed query clustering system that identified 30+ UX gaps, directly informing product roadmap prioritization
Suosheng Technology
AI Product Engineer
- Deployed AI systems at scale, growing active project count from 18 to 38 across enterprise clients
- Built a RAG-powered knowledge base that reduced inbound support requests by 20% through self-serve resolution
- Designed a multi-model routing architecture that cut inference costs by 30% while maintaining response quality
Poizon (得物)
Data & Growth Analyst
- Analyzed 300+ merchant datasets via SQL to surface conversion patterns and category-level growth opportunities
- Identified and acted on insights that drove a 12% lift in merchant conversion rate across key product categories
- Delivered weekly dashboards synthesizing sales, traffic, and funnel data for cross-functional stakeholders
Projects
WonderWords
AI YouTube Vocabulary Assistant
An AI-powered browser tool that intercepts YouTube playback and surfaces vocabulary definitions, usage context, and memory aids in real time. Built on Gemini for multimodal comprehension.
UIPathFinder
Constraint-Aware Campus Routing
No-detour navigation system that solves routing across 5+ simultaneous constraints (accessibility, time, weather, preference). Placed Top 3 out of 100+ competing projects.
Contact
I'm always interested in ambitious AI projects, FDE / AI engineering roles, and conversations about systems that actually work in production.
Whether you have a concrete problem or just want to think through the architecture, feel free to reach out.